Interviewing Skills

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9.30 to 13.00 each day

Virtual by Microsoft Teams

This is an intensive course providing the foundation and theory on which to undertake an effective investigative interview with a witness or an offender and produce an evidential statement or record of interview to further any investigation.

Elements of the theory will be demonstrated and delegates will participate in short exercises to practise their application and awareness of hazards.

Interviewing is a practical skill but there is a lot of theory that needs to be understood as a foundation, which is provided by this course.  A sequel is available which builds on the foundation with further practical application via a case study, role actors and constructive feedback.  The second day can be scheduled subject to enough demand.

Main topics

  • How people store and retrieve information
  • Importance of interview preparation and how to create a plan
  • Factors influencing the timing of an interview, the choice of interview location and the resources that may be necessary to conduct an effective interview
  • Distinguish between a productive and counterproductive questions
  • Detail and fine grain detail
  • Methods for checking the meaning and accuracy of the information provided, and challenging an account
  • Construct an accurate structured statement from the investigative interview
  • Closing an interview and its importance for the investigative process

Level

Intermediate.  The course is designed for people interviewing and statement taking from user evidence for modification orders.  The techniques apply equally to enforcement.

Trainer

Alison Knight is a senior partner at Alison Knight Training Consultancy and an experienced investigator having held a wide range of operational, training and organisational appointments. Specialising in bespoke advice, training and support for all areas of investigation for the public and private sector.

Cost

Members £251, non-members £359 ( exc VAT)

Software

MS Teams is widely used software within local authorities and other organisations. If you do not already use Teams, you may wish to install Teams for free on your own computer, or you can join using a web browser on any computer. Some features are not available on the latter but it will not prevent your full participation as we may also use Vevox, which is an app you may wish to install on a smartphone, or is available through any web browser.

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